We want you to be happy with what you buy from Coranda Technologies LLC. This policy explains when refunds are available.
1. SaaS subscriptions
- 14-day money-back guarantee: if you are not satisfied with a new subscription, request a refund within fourteen (14) days of your first payment and we will refund it in full.
- Cancellations: you can cancel at any time from your account or by email. You keep access until the end of the paid period; we do not provide prorated refunds for partial months or unused time after the first 14 days.
- Annual plans: annual plans cancelled within 30 days of purchase receive a prorated refund for the unused months.
2. Professional services
- Deposits and milestone payments cover work scheduled or performed and are non-refundable once that work has started, unless the Order says otherwise.
- If we cancel an engagement before completing it, we will refund any amounts paid for work not yet performed.
- Advisory hours purchased in advance can be refunded if unused within 90 days of purchase.
3. Billing errors
If you were charged in error or charged twice, contact us and we will refund the incorrect amount promptly.
4. How to request a refund
Email hello@corandatech.com with your name, the email used for the purchase, the date and the reason. We respond within two (2) business days. Approved refunds are issued to the original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.
5. Chargebacks
Please contact us before disputing a charge with your bank so we can resolve it quickly.
6. Contact
Coranda Technologies LLC
[Street address], [City], WY [ZIP], United States
hello@corandatech.com